In order to realize the vision of Universiti Sultan Zainal Abidin, of becoming an institute of higher learning of international standing, and in keeping with the motto ‘Knowledge for the Benefit of Humanity’, the university, with full determination and commitment, promises to fulfill the rights of our clients as follows:
To Students
• Provide world-class education
• Provide efficient and effective teaching and learning infrastructure
• Provide a standardized system of management
To Staff
• Provide a conducive work environment
• Provide incentives and perks that are just, and allow for career development
To the Country
• Provide skilled graduates in various fields, capable of leading and able to meet the needs of society and country.